Ecosa Mattress Review

Ecosa's original mattress, the one that started it all.
Last Updated Apr 2024

Ecosa's mattress is comprised of two layers of memory foam and one of high density polyfoam. It's designed so that you can switch the layers around to change up the firmness of your bed to give you the choice between medium, medium firm, and firm.

This foam bed takes the best features of memory foam and latex foam, without their disadvantages. Let's dive in and check it out!

Ecosa Mattress

Our Verdict
The Ecosa Mattress is a quality foam bed that has engineered polyfoam to be supportive while conforming to your body.
What we like
  • Adjustable firmness, so you can choose between three levels of firmness - medium, medium firm, and firm!
  • Washable and waterproof Tencel cover
  • Innovative use of grooves in the core polyfoam layer to provide zoned spinal alignment while also allowing airflow to keep you cool.
Considerations
  • It is all polyfoam, which at this price point feels not the best value for money.
  • Ecosa don't have the best track record when it comes to timely deliveries.

Who is Ecosa Mattress?

Ecosa was founded by Melburnian Ringo Chan who saw how difficult it was to buy the right mattress when he went bed shopping, hated being pressured by salespeople to buy, and decided to produce his own bed instead. Ecosa has now brought in the Vital mattress and Pure mattress but today we’ll be focusing on the flagship Ecosa mattress with adjustable firmness levels. 

Where are their mattresses made?

Though Ecosa is Australian-owned and has its headquarters in Melbourne, the box mattresses themselves are made in China. The materials used in the mattress are mainly sourced from Germany, with some from Japan and China, but the assembly being in China concerns us a bit. Ecosa says that they have independent quality control, but they didn’t specify what that entails when I emailed to ask.

What is the Ecosa mattress made out of? Are there detailed specifications for this mattress?

Ecosa’s queen mattress comes in at 35kg, which is pretty light. It’s also 25cm thick, which also puts the Ecosa on the thinner end of the market of bed-in-a-box mattresses. This can be easily accounted for by the fact that it’s a foam mattress (hybrid mattresses usually have springs in their core). It’ll hold 300kg in total, so can hold most peoples’ body weight. 

You may wonder if foam has the same comfort level as the innerspring mattresses you’ve slept on for years. While the short answer is “probably”, the long answer I’d have to give is to check out this article. They’re different materials so they’re different systems, so they’ll work differently. And each body is different so different things will feel different to each body. The goal of any mattress should be to support your body comfortably for great sleep quality.

And your goal is to find the most supportive mattress “system” for your body within your budget, be that foam, spring mattresses, or a hybrid system.

What I’m trying to say is, if you haven’t tried it before, keep an open mind. There are advantages and disadvantages to both. For instance, foam mattresses have better motion isolation, while innersprings tend to have better edge support. Just know that it takes some time, a few weeks at least, to get used to any mattress, let alone if you’re switching from innerspring mattresses to foam.

Ecosa offers a trial period for 100 nights, to give you ample time to test out their three interchangeable layers of foam – their g-7 gel memory foam, a polyfoam, then an eco-tex layer of memory foam. Let’s sink into them!

MARKETING TRANSLATION

Tencel Cover 

It’s a removable cover with an easy zip to let you pop it in the washing machine (it’s a washable cover!) and to change the level of firmness. Tencel is a great material, unless you’re particularly sensitive to chemicals. For most people though, it’s a great fabric to sleep on as it’s breathable, soft, antibacterial and hypoallergenic. It’s an environmentally and socially conscious material in that it can be made from sustainably sourced woods, produces very little harmful waste in the production process, uses non toxic chemicals so factory workers aren’t hurt in the making of it, and it’s biodegradable. The only downside to Tencel is that it doesn’t take dyes easily, which is probably the main downside from an environmental standpoint as that means that there’s more waste involved in the dyeing of Tencel.

As you can see from the photos, half of the outer cover has been dyed. As a whole however, I’m happy to see Ecosa using Tencel in their cover as it’s durable, soft, breathable, comfortable, pretty good for you and generally good for the planet.

The mattress cover (including the inner waterproof cover) is Oeko-Tex 100 certified, showing that it meets standards for human health (a low enough level of toxic chemicals), and shows environmental responsibility in their manufacturing processes.

Inner Waterproof Cover 

Ecosa uses “German micro – filament technology” in this outer cover. What does this mean? Ecosa claims it’s a breathable waterproof protector. And to top it all off, it’s dust-mite proof. Is it too good to be true?

Apparently not. Micro – filaments refers to the fabric being made up of extremely thin fibres of what is most likely some form of polyester, which are entangled or woven together to create the fabric. The resulting holes between the fabric are too small for water droplets to go through, but big enough for water vapour to pass through. And so you get a magical, breathable, waterproof protector. 

If you’ve ever wanted to make your mattress waterproof to combat sweat and spills, Ecosa’s found the way. This is also a removable cover to let you change the mattress firmness.

Layer 1 – G7-Gel Memory Foam

The 6cm layer of G-7 memory foam has gel particles scattered throughout, designed to help keep you cool. Can this G-7 memory foam comfort layer actually keep you cool throughout the night? Unfortunately, it’s not actually scientifically backed. Though it will draw your body heat away initially, it won’t keep you cool throughout the night. 

My main question with this layer of memory foam is whether the gel in this G-7 memory foam layer will be effective at all in keeping you cool if it’s not the top layer, given the interchangeable layers. Ecosa explained in an email that the pinholes in the Eco-Tex foam and the grooves of the support foam provide mattress breathability to keep you cool, but that does make it feel as though the gel infusion in the G-7 memory foam is a bit superfluous. Regardless, a layer of memory foam is fantastic for conforming precisely to your body shape and supporting your natural alignment. 

Make sure the G-7 gel memory foam layer is on top for medium firmness (the softest configuration). For an even softer mattress, Ecosa offer a mattress topper, but we did not test that for this review.

Layer 2 – ECO-Tex Memory Foam 

The G-7 gel memory foam is attached to a 2cm layer of ECO-Tex memory foam. If you’re looking to change your firmness options, you can simply flip it over like a coin. The Eco-Tex foam layer is Ecosa’s own formula of memory foam.

Memory foam mattresses conform to your body shape to support your spine’s natural alignment, and this comfort layer will help reduce partner disturbance by preventing motion transfer. Motion transfer has kept many a partner awake. Ecosa’s ECO-Tex memory foam being open-cell foam will definitely increase the bounciness and the mattress breathability. And lastly, all of Ecosa’s foams are CertiPur certified.

One of the main concerns of petroleum based foams, such as memory foams and polyfoams (so the entirety of Ecosa’s mattress really) is that they contain VOCs (volatile organic compounds) which may have short and long term effects on people’s health. Ecosa’s CertiPur certification eases my mind as a third, independent party has ascertained their mattresses have low levels of VOCs.

Layer 3 – Polyfoam “Ergonomic Support Foam”

Ecosa’s base layer is a 16.6cm thick layer of high-density support foam. This polyfoam has ergonomic grooves and channels that allow air to move through the mattress which is a really smart way of minimising heat retention through the night, so hot sleepers will appreciate them. These channels also double to support different areas of your body to help with spinal alignment.

This layer also helps with motion isolation throughout the night. Less motion transfer means a light sleeper can finally find peace! 

The foam being high-density is a good sign of the mattress’ durability. High-density foam can feel too firm or hard though, so having the grooves in the foam definitely helps to provide more give in the foam, and make the bed more supportive and comfortable than it otherwise would be if this foam layer were a solid block. Unfortunately Ecosa wouldn’t tell us the foam densities in their beds.

Ecosa says that this layer is made from plant-based polyurethane. What does this mean?

Polyurethane is made up of a combination of isocyanate and polyol. Both of these are petroleum-based, which naturally leads to health and environmental concerns, as polyurethanes release VOCs (volatile organic compounds) and use up non-renewable resources.

Certifications such as CertiPur definitely help in that they show that Ecosa have kept VOCs to a minimum in all their foams, and that Ecosa meets certain standards of environmental responsibility. However, ultimately you are still working with a material derived from petroleum.

Plant based foams have polyols that are made from plants like soy or canola, rather than from petroleum. This isn’t a perfect solution, because even though polyols can be completely plant-based, you can’t make isocyanates from plants. But it’s definitely a step in the right direction, especially if the plants used are from sustainable sources. In that case it is environmentally more beneficial. It’s hard to say if there are benefits beyond that, but it’s a start!

If you want a firm mattress, move this layer to the top for the firmest setting.

Ecosa Mattress Dimensions and Weight

A queen mattress weighs 35kg and measures 203 by 183cm, and is 25cm thick.

What is the firmness of the mattress?

You can adjust the level of firmness, so regardless of your sleep position, (side, back, stomach sleepers or combination sleepers) all find can their preferred firmness levels with this bed. However, if you’re a back or stomach sleeper, you’ll particularly enjoy Ecosa, especially as a stomach sleeper requires firmer mattresses. That said, some mattress reviews say it’s much too firm even at the softest setting. Some have used mattress toppers on top to assist with this problem, but some people need a softer mattress. And while you can change the order of the layers to achieve different levels of firmness, there can only be one winner if you are different types of sleepers and need something else on the firmness scale. Unfortunately, as with most foam mattresses, their edge support could be better. 

What was the buying experience like?

Delivery of the mattress

Ecosa promises same day delivery for metropolitan Melbourne, Sydney, Brisbane, Perth, and Adelaide. Outside of these areas, you should receive your mattress within 1-7 business days.

Unfortunately, there have been many complaints posted on the Ecosa website in regards to the delivery of the mattress. These reviews speak of delivery and clerical mistakes, wrong delivery times and having to spend the whole day waiting, only for the driver to not wait if you happen to be busy when they come.

Ecosa Mattress in a Box Unboxing

The box has wheels. While they don’t help you sleep better, more bed-in-a-boxes should definitely get on board. Even though the supportive mattress is lighter than other mattresses, a 35kg queen mattress is still a significant amount of weight to lug up the stairs. Sure, Ecosa didn’t reinvent the wheel, but there’s no need!

It takes 4 hours to expand, but make sure you give it 12-24 hours to let it air out and come to its full form.

Customer Service 

A customer posted on Ecosa’s website that their customer service was “Nice but unhelpful. Promised discount voucher but it never came” One thing I really admire about Ecosa is that they let you post a mattress review on their website. So long as you are a verified purchaser, all your comments and ratings, from 1 star through to 5, are listed for all to see. The vast majority of them are very happy, not just with their customer service but with the Ecosa mattress as a whole.

Email and Form

Ecosa replied promptly to my emails within a business day, but it did feel a bit like the answers were standard. Most of their replies were the same blurbs found on their website, and conveniently didn’t address some particulars (namely the foam densities).

Warranty – Anything to watch out for?

Ecosa offers a 15 year warranty. That’s a lot of years. You’ll need to keep a copy of your order confirmation in order to prove you bought the bed from Ecosa, and as with most bed-in-a-box warranty policies, it’s not transferable.

What is covered

Sagging or indents that are deeper than 20mm (2cm), or any physical flaws that cause the foam to crack or split apart will be covered under the policy. This is as long as the bed has been used properly (with a supportive bed base) and it hasn’t been improperly handled.

Ecosa will also replace the Ecosa mattress cover alone if there are any defects in the zipper assembly or fabric of the cover.

What is not covered

Ecosa will not cover the softening of the foams so long as it “does not affect the pressure-relieving qualities of the mattress”. They also won’t make any changes or replacements after the 100 day trial  related to changes in comfort preference, any defects coming from abnormal uses or physical damage.

Materials that tear or deform as a result of cold temperatures, dirt, stains, odours or bed bugs from poorly cared for beds also won’t be covered, and mould has also been written off entirely. Any defective covers will result in the cover itself being replaced, and not the whole bed. Also minor variations that don’t affect the bed’s pressure relieving properties won’t be covered.

Warranties cover replacements and repairs, but not refunds.

Warranty Process

Making a claim starts with you emailing Ecosa with a brief description and photo of the problem along with proof of purchase. Ecosa may ask for more photos and information, or arrange to physically come to inspect the mattress in order to evaluate the legitimacy of a claim.

Returns – How are the beds disposed?

Many box mattresses manufacturers send returned mattresses to charity partners, and Ecosa has their partner too! Ecosa works with the Salvation Army, and beds that are returned go to families who the Salvation Army is helping. 

SUMMARY 

Ecosa know their memory foam mattress is quality, otherwise they wouldn’t offer a 15 year warranty. Their interchangeable layers offers different choices on the firmness scale. They’ve achieved the benefits of memory foam and of latex foam without having the disadvantages of either. I do prefer a slightly less firm mattress, though I will put that down to my low body weight. That said, it is definitely worth trying especially as you can change the firmness settings.  I’m always happy with less motion transfer and more comfort. And despite my personal preferences, nothing can beat that initial feeling of sinking completely into a memory foam mattress!

Ecosa Mattress

Our Verdict
The Ecosa Mattress is a quality foam bed that has engineered polyfoam to be supportive while conforming to your body.
What we like
  • Adjustable firmness, so you can choose between three levels of firmness - medium, medium firm, and firm!
  • Washable and waterproof Tencel cover
  • Innovative use of grooves in the core polyfoam layer to provide zoned spinal alignment while also allowing airflow to keep you cool.
Considerations
  • It is all polyfoam, which at this price point feels not the best value for money.
  • Ecosa don't have the best track record when it comes to timely deliveries.

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